Your information. Your standards.
Save and approve information about arrival, breakfast, facilities and house rules. Choose the language of each approved answer.
A calmer front desk. A better guest experience.
Great hospitality.
In every conversation.
Your hotel’s guest support, hotel knowledge and service requests — together in one workspace.
Platform pilot · no subscription payment required to set up
GUEST SUPPORTIllustrative preview
Reception review
Availability needs confirmation by the hotel team.
Example only. Replies depend on information approved by your hotel.
ENGLISHFRANÇAISESPAÑOLITALIANODEUTSCHעברית
Built around your hotel
One place for the details.
One team in control.
Every request has a next step.
Record a guest request, attach its room and language, and track it from open to in progress to resolved.
Human judgement stays central.
Missing information, billing, availability and urgent issues go to your team. Test approved answers before connecting live channels.
Beyond the reply
From a guest request
to a cared-for hotel.
Prepare connections to your PMS, reservation channels, email and WhatsApp. Use FIXFIX for cleaning, maintenance and repair coordination where available.
Explore FIXFIX01
Guest asks for helpRequest recorded with room and language
02
Hotel team reviewsAssign, confirm details and arrange service
03
Track the resolutionKeep staff notes and update the status
The first stage
Set up. Test.
Then connect.
Start with the hotel workspace and approved information. Pricing will be agreed before a paid service is activated.
What is available now?
Account registration, hotel profiles, approved information, internal guest requests and manual answer previews.
What comes after setup?
AI replies and live message delivery require a separate connection and verification. Connection requests do not activate providers. FIXFIX services have separate availability and pricing.
Start your hotel workspace →